Bespoke cloud software that replaces spreadsheets and awkward workflows.
Web-based software gives businesses the flexibility to work from anywhere, on almost any device, with fewer of the limitations that come with traditional desktop tools.
For years, we have been building web-based software that helps businesses move away from manual processes, disconnected spreadsheets, and rigid legacy systems. The goal is usually the same: save time, reduce friction, and give teams better tools.
Off-the-shelf CRM systems can be useful, but they often fail to fit the way a business actually works and can become expensive quickly. A bespoke platform gives you something closer to the real workflow rather than asking the team to bend around generic software.
We regularly build portals, memberships, automations, bespoke CRMs, and customer-facing systems that tie together multiple parts of a business.
Smaller automations can help too. For Beyond The Pale in Leek, we built a stock-alert system that sends a text message each morning listing low-stock items, alongside the bar’s website and branding work.
Typical Platforms
- Custom CRM and operations tooling
- Membership and subscription systems
- Order automation and fulfilment workflows
- Customer portals and account areas
Memberships, CRM platforms, and bespoke systems built around real operations.
Software built around real operations.
Examples of the systems we have designed and developed for clients, from CRMs to booking platforms.
Bespoke CRM and automation
Your Repair came to us using an off-the-shelf CRM that did not fit and was becoming expensive. The bespoke CRM we have built since 2017 handles repeat billing, automates claims and dispatches engineers to servicing and repair jobs.
Read the Your Repair case studyBooking systems and customer portals
MultiCerts customers book gas, electrical and energy certificates online, then manage them through a secure customer portal, where engineers can also apply to work with the company.
Read the MultiCerts case studyMembership platforms
The MyPhysique platform takes members from a Physique Quiz and free trial to a dashboard that recalculates their calories and macros each time they check in.
Read the MyPhysique case studyCRM and ordering for software companies
For MSP Easy Tools we developed a bespoke website, CRM and ordering system for a Microsoft 365 security platform used by managed service providers.
Read the MSP Easy Tools case studyIntegrations with the tools you use
Software that talks to the systems you already rely on: the MB Motor Sales website synchronises the dealership's AutoTrader listings automatically, and JC Trophies' orders feed straight into Sage.
Read the MB Motor Sales case studySoftware questions.
Things businesses ask us before commissioning bespoke software.
Our studio is in Hixon, and we design websites for businesses in Stafford, Staffordshire, Stoke-on-Trent, Cannock, Rugeley, Stone, Uttoxeter, Leek and the West Midlands.
Why choose bespoke software over an off-the-shelf system?
Off-the-shelf systems can be useful, but they often fail to fit the way a business actually works and can become expensive as you add users and features. Bespoke software is built around your real workflow, so your team does not have to work around the system.
Can it connect to the systems we already use?
Often, yes. We have connected client systems to AutoTrader, Sage and payment and booking tools. Tell us what you use and we will look at what is possible.
Will it work on phones and tablets?
Yes. The software we build is web-based, so your team and customers can use it from anywhere, on almost any device with a modern browser.
How do you plan and price a software project?
We start by understanding how your team works today and what needs to change. Your proposal sets out the scope, pricing and timescales, and larger systems can be delivered in stages so you see value sooner.
Do you support the software after launch?
Yes. Software develops with the business, and we stay involved: we have worked with Your Repair since 2017, extending its CRM as the business has grown.